Tuesday, October 17, 2017
Selective Compression on BIG-IP
Monday, July 29, 2013
Corporate Mobile Data and BYOD Infographic(s)
Very busy week so I figured I'd re-source a couple of recent infographics that I found interesting and timely.

Courtesy: http://www.druva.com/blog/state-of-corporate-mobile-data
Courtesy: http://www.viaresource.com/media/20307/byod--risks_-trends-and-skills-in-byod-security.png
Have a great week!
ps
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Tuesday, July 9, 2013
BYOD - More Than an IT Issue
I explain the various organizational entities that should be involved when creating a BYOD policy.
ps
Related:
- F5's Feeling Alive with Newly Unveiled Mobile App Manager
- Inside Look - F5 Mobile App Manager
- Is BYO Already D?
- Will BYOL Cripple BYOD?
- Freedom vs. Control
- BYOD Uptake Has Only Just Begun
- BYOD Policies – More than an IT Issue Part 1: Liability
- BYOD Policies – More than an IT Issue Part 2: Device Choice
- BYOD Policies – More than an IT Issue Part 3: Economics
- BYOD Policies – More than an IT Issue Part 4: User Experience and Privacy
- BYOD Policies – More than an IT Issue Part 5: Trust Model
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Tuesday, February 5, 2013
Is BYO Already D?
As in Done, Dead, Doomed...Defeated.
About a year ago I wrote BYOD–The Hottest Trend or Just the Hottest Term just when #BYOD was burning up the #trendingtopics. Since then, BYOD has become one of the most talked about IT challenges and at the top of many enterprise initiates for 2013. Most industry pundits and analysts alike believe BYOD is here to stay and will have a major impact both on business and how we use our personal mobile devices. Now, as more organizations investigate and deploy BYOD solutions, some unforeseen costs are starting to toss BYOD for a loop.
A number of recent surveys, research and analysis indicate that the perceived cost savings might be a mirage. The Aberdeen Group says BYOD could cost organizations 33% more than a IT owned mobile device plan. iPass' Q4 Mobile Workforce Report, suggests organizations are not considering long term costs of BYOD and Damovo UK's survey of 100 IT Directors, 73% feel that BYOD costs will 'spiral out of control,' with 69% skeptical that the BYOD shift will actually reduce support costs. And Xigo, a provider of cloud-based expense management, reported that while cost savings is a top goal for BYOD programs, most respondents (67%) said their mobile expenditures had not changed with 25% saying their costs rose. Finally, in a survey by Lieberman Software, most respondents (67%) said BYOD would increase IT and security costs.
Why all the gloom? Many of the cautions involved the basics: airtime, data plans, volume discounts, network capacity, support (staff & software) and ongoing compliance.
Obviously, if a mobile device has now added 'work productivity tool' to it's list of duties, it might need to move into a higher monthly service plan, which might be expensed back to the company (along with the cost to process that report). The device itself was probably acquired at retail or discounted with a term contract verses part of some corporate volume discount.
Another area is pure bandwidth. In essence, everyone gets to add another node to the network. A powerful device at that. Network usage, WiFi connections, access rules, overall access management and the rest, most likely will go up.
Support - in all areas - is yet another conundrum. The devices and unique configuration of each; the software required to secure, manage and often license the device; AAA management; IT bodies focused on BYOD; policy & risk management; overall complexity; loss of data; enter your own challenge here _________.
As with all technology trends, there will be hiccups along the way. Remember that thing called The Cloud? We are in the BYOD 1.0 realm and need to move into the BYOD 2.0 era - a shift from managing the entire device to only managing the corporate data and applications on the device. My guess is that BYOD will go thru some growing pains but will eventually settle in as just another way we use our devices and access data. While 'cost' might be the initial bait, over time the benefits will look more like productivity and flexibility rather than TCO/ROI.
What do you think? BYO Done or Dawning?
ps
Related
- BYOD a waste of money?
- Will BYOL Cripple BYOD?
- Freedom vs. Control
- 'BYOD' Issues Creating Headaches in the Enterprise
- BYOD: Where the costs are
- Are BYOD firms heading for 'bill shock'?
- BYOD: 10 reasons it won't work for your business
- The Hidden Problems of BYOD: What You Don’t Know Will Cost You
- BYOD will push up IT costs, say tech chiefs
- BYOD Policies – More than an IT Issue Part 1: Liability
- BYOD Policies – More than an IT Issue Part 2: Device Choice
- BYOD Policies – More than an IT Issue Part 3: Economics
- BYOD Policies – More than an IT Issue Part 4: User Experience and Privacy
- BYOD Policies – More than an IT Issue Part 5: Trust Model
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Monday, October 22, 2012
BYOD Policies – More than an IT Issue Part 4: User Experience and Privacy
#BYOD or Bring Your Own Device has moved from trend to an permanent fixture in today's corporate IT infrastructure. It is not strictly an IT issue however. Many groups within an organization need to be involved as they grapple with the risk of mixing personal devices with sensitive information. In my opinion, BYOD follows the classic Freedom vs. Control dilemma. The freedom for user to choose and use their desired device of choice verses an organization's responsibility to protect and control access to sensitive resources. While not having all the answers, this mini-series tries to ask many the questions that any organization needs to answer before embarking on a BYOD journey.
Enterprises should plan for rather than inherit BYOD. BYOD policies must span the entire organization but serve two purposes - IT and the employees. The policy must serve IT to secure the corporate data and minimize the cost of implementation and enforcement. At the same time, the policy must serve the employees to preserve the native user experience, keep pace with innovation and respect the user's privacy. A sustainable policy should include a clear BOYD plan to employees including standards on the acceptable types and mobile operating systems along with a support policy showing the process of how the device is managed and operated.
Some key policy issue areas include: Liability, Device Choice, Economics, User Experience & Privacy and a trust Model. Today we look at User Experience & Privacy.
User Experience and Privacy
Most application deployments have the user experience in mind and BYOD is no different. Employees want and need fast and secure access to the right resources, at the right time to accomplish their job. BYOD only enhances or increases the need for a rich user experience. Understand how the policy impacts user experience including battery life. Some apps can drain battery life quickly, which in turn decreases user satisfaction and can potentially limit their interactions. There may be instances where the user has chosen a third-party email application verses either the native email client or one that's supported by corporate. Certainly a dilemma but as stated earlier, a policy should state what's allowed and not allowed. MDM technology is also improving to the point that Secure apps like a browser, email client and other resources are secured on the client device. A user can still use their email client of choice for personal use but work email is delivered through the secure email client.
While user experience can contribute to the happiness and productivity of the user/employee, privacy can be a huge issue when BYOD is implemented. A 2010 Supreme Court case, City of Ontario v. Quon, looked at the extent to which the right to privacy applies to electronic communications in a government workplaces. This case also looked at Fourth Amendment rights against unreasonable search and seizure. Essentially, a number of police officers were fired for sending sexually explicit message with a city issued device. The city requested an audit of the overages along with the sent messages. The officers sued since the agreement/policy they had with the city allowed them to send personal notes and pay for any overages that might occur. Plus they claimed that their constitutional right was violated along with their privacy under federal communications laws. The court ruled that since they were using city issued devices, the municipality was well within their rights to search since it was work related and it had not violated the Fourth Amendment. If everything was the same but the devices were personally owned by the officers in question, then the city could be in violation and liable.
Within the BYOD policy, organizations should also establish a social contract that communicates how and when IT will monitor the device along with when/how/why a device could be wiped.
As part of the BYOD Policy the User Experience & Privacy Checklist, while not inclusive, should:
· Identify what activities and data must be monitored
· Determine the circumstances when a device wipe must occur
· Determine how employees can self-remediate
· Determine which core services will be delivered to users
· Draft a BYOD social contract with Human Resources
ps
Related
- BYOD Policies – More than an IT Issue Part 1: Liability
- BYOD Policies – More than an IT Issue Part 2: Device Choice
- BYOD Policies – More than an IT Issue Part 3: Economics
- BYOD–The Hottest Trend or Just the Hottest Term
- FBI warns users of mobile malware
- Will BYOL Cripple BYOD?
- Freedom vs. Control
- What’s in Your Smartphone?
- Worldwide smartphone user base hits 1 billion
- SmartTV, Smartphones and Fill-in-the-Blank Employees
- Evolving (or not) with Our Devices
- The New Wallet: Is it Dumb to Carry a Smartphone?
- Bait Phone
- BIG-IP Edge Client 2.0.2 for Android
- BIG-IP Edge Client v1.0.4 for iOS
- New Security Threat at Work: Bring-Your-Own-Network
- Legal and Technical BYOD Pitfalls Highlighted at RSA
Technorati Tags: F5, data breach report, threats, Pete Silva, security, malware, technology, smartphone, cyber-threat, social engineering, attacks, virus, vulnerability, web,internet, cybercrime, identity theft, scam, data breach
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Thursday, October 18, 2012
BYOD Policies – More than an IT Issue Part 3: Economics
#BYOD or Bring Your Own Device has moved from trend to an permanent fixture in today's corporate IT infrastructure. It is not strictly an IT issue however. Many groups within an organization need to be involved as they grapple with the risk of mixing personal devices with sensitive information. In my opinion, BYOD follows the classic Freedom vs. Control dilemma. The freedom for user to choose and use their desired device of choice verses an organization's responsibility to protect and control access to sensitive resources. While not having all the answers, this mini-series tries to ask many the questions that any organization needs to answer before embarking on a BYOD journey.
Enterprises should plan for rather than inherit BYOD. BYOD policies must span the entire organization but serve two purposes - IT and the employees. The policy must serve IT to secure the corporate data and minimize the cost of implementation and enforcement. At the same time, the policy must serve the employees to preserve the native user experience, keep pace with innovation and respect the user's privacy. A sustainable policy should include a clear BOYD plan to employees including standards on the acceptable types and mobile operating systems along with a support policy showing the process of how the device is managed and operated.
Some key policy issue areas include: Liability, Device Choice, Economics, User Experience & Privacy and a trust Model. Today we look at Economics.
Many organizations look at BYOD as an opportunity to reduce some costs. Clearly, not having an equipment cost - $200-$600 per-device - can add up depending on the company's size. It might also make financial sense for a smaller company with few employees. Since the phone is owned by the employee, then they are probably responsible for the bill every month. Depending on their personal contract/plan, excessive charges could arise due to the extra minutes used for work related calls. Often, monthly charges are fairly consistent with established plans, and while there are times when the bill is higher due to an incidental charge to some other overage, many people fail to review their phone bill when it arrives. BYOD could force employees into a higher monthly service plan but it also gives users visibility into their usage, if for instance, the corporate BYOD policy allows for reimbursement. This can drive personal responsibility for how they use their minutes.
While BYOD could reduce the overall expenditure for IT issued devices and many organizations report employees are happier and more productive when they are using the device of their desire (an enablement tool), there might be other areas that costs could increase. While the employee does spend their own money on the device, there are certainly enterprise costs to managing and securing that device. There could also be a snag however when it comes to licensing. Does BYOD also require Bring Your Own License? In many instances, this is an area that IT needs to keep an eye on and often the answer is yes.
Some of the most common enterprise software licensing agreements require licensing any device used "for the benefit of the company" under the terms of the enterprise agreement. That often means that all those BYO devices might require a license to access common corporate applications. This also means that even if the user already has a particular license, which they purchased on their own or it came with the device, the organization might still need to license that device under their enterprise software agreement. This could diminish any cost savings from the BYOD initiative. There are solutions to such as using alternative products that are not restricted by licensing but, those may not have the key features required by the workforce. IT needs to understand if their license agreements are per-user or per-device and what impact that may have on a BYOD policy.
A few questions that the Finance department should determine is: Should the company offer users a monthly stipend? How is productivity measured? Will the management and security cost more than IT (volume) procurement? What are the help desk expenses and policy about support calls. There certainly needs to be discussion around mobile app purchase and deployment for work use. Are there any compliance, additional audit costs or tax implications with a BYOD initiative?
As part of the BYOD Policy the Economics Checklist, while not inclusive, should:
· Investigate the effects of a BYOD reimbursement plan on your ability to negotiate with wireless carriers
· Consider putting logging and reporting in place to monitor after-hours use
· Incorporate a “help desk as a last resort” guideline into your employee BYOD social contract
· Estimate costs for any increased need for compliance monitoring
· Ask Finance about tax implications (cost or benefit) of a BYOD policy
ps
Related
- BYOD Policies – More than an IT Issue Part 1: Liability
- BYOD Policies – More than an IT Issue Part 2: Device Choice
- BYOD–The Hottest Trend or Just the Hottest Term
- FBI warns users of mobile malware
- Will BYOL Cripple BYOD?
- Freedom vs. Control
- What’s in Your Smartphone?
- Worldwide smartphone user base hits 1 billion
- SmartTV, Smartphones and Fill-in-the-Blank Employees
- Evolving (or not) with Our Devices
- The New Wallet: Is it Dumb to Carry a Smartphone?
- Bait Phone
- BIG-IP Edge Client 2.0.2 for Android
- BIG-IP Edge Client v1.0.4 for iOS
- New Security Threat at Work: Bring-Your-Own-Network
- Legal and Technical BYOD Pitfalls Highlighted at RSA
Technorati Tags: F5, data breach report, threats, Pete Silva, security, malware, technology, smartphone, cyber-threat, social engineering, attacks, virus, vulnerability, web, internet, cybercrime, identity theft, scam, data breach
| Connect with Peter: | Connect with F5: |
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